Help them to find you

No matter who you call for help, there is some information you should be able to tell them. It’s critical in an emergency to accurately describe how Police or others you called for help can find you. They don’t always know where you are, especially if...

National Poisons Centre

0800 764 766 The National Poisons Centre is a 24/7 Poisons Information Service available to all New Zealanders. It maintains an accurate and up-to-date database of poisonous substances in New Zealand and provides professional and timely advice during poisoning...

Professional advice

In some situations it may be helpful to seek specific professional advice, such as calling your doctor, physio, dentist or a pharmacy. At times, you or the patient may also need mental health support after an event. The Mental Health Foundation lists a range of...

Healthline

0800 611 116 Healthline is a 24-hour telephone health advice service. It’s available when you need it and it’s FREE. Healthline is available to all ages and interpreters are available on request. Your call will be answered by a registered nurse who you can...

Calling emergency 111

If you need help from the police, the fire service, or you need an ambulance dial 111 and the emergency operator will connect you to the right place. Knowing when and how to call 111 effectively is critical to ensure the emergency system is activated without delay in...